GreaseBook powers the most profitable, operationally efficient producers in the oil patch today.

Introducing Greasebook, the simplest, most cost-effective, fastest-growing oil & gas production software the industry has ever seen....

→ Achieve results in less than 1 week.
→ "No-sweat" company set-up, turn-keyed by a Petroleum Engineer.
→ "Done for you" Pumper roll-out and training.
→ Unprecedented 60-day, 200% money-back guarantee.

•  AS SEEN ON  •               • AS SEEN ON  •               • AS SEEN ON  •               • AS SEEN ON  •            

Troubleshooting Problems In Oil & Gas Production

Checking oil production is something that should be done on a regular schedule, if not daily. Each day of measurements adds to a record of production, which when taken as a whole can be an indicator of future oil production.


There will be days when the oil produced from the well is more or less than you were expecting. Obviously a rise in production can be exciting, and a fall worrying, but in truth production tends to be very steady over time. A big difference from what’s expected, if it’s confirmed after re-gauging, will more likely be an indicator of a problem. Whether it’s a drop or a rise, and the size of the change, can be a good indicator of where the problem is.


Figure 1. A worker gauging the tanks for the day.


Problems Leading To Overproduction

There are just a few things that can lead to a genuine rise in production, the most likely being an unusually successful waterflood system. In most cases, however, the increase is due to some other factor.


Out Of Balance Tank

Most of the tanks in the tank battery will hold some level of both water and oil. These two fluids are in a balance in the vessel to ensure that water is separated and that treated oil is routed, eventually, to the sales system. Tanks can fall out of balance, however, holding either more water or more oil than they should.

When the tank is holding more water than it should, more oil will be pushed up and over into the oil flow line. This is more likely to happen with three phase vessels like heater-treaters that use a water leg. The water leg can become plugged, slowing or stopping the flow to the water disposal system. The buildup forces the water level in the tank to rise. A valve that’s mistakenly been closed can also lead to a rise in water and therefore an out of balance tank. It’s a common enough problem that stock tanks should be large enough to hold overproduction without overflowing.  

If you suspect that an out of balance tank is the problem, you can use Kolor Kut or another water gauging paste on the gauging line. A thief, a small graduated cylinder, can also be lowered into the tank and used to measure the level of the oil-water interface.

There will be times when a clogged line or closed valve is not the culprit, and there genuinely is additional oil coming from the well. That can often be the result of running the pumps for longer, which will lead to a temporary rise in production. However, wells can only produce so much, and production levels will fall back to their previous levels even if the pumps are run for longer periods.

A well may also have broken a gas lock. This is when a pump is working improperly, or has been serviced improperly, so that gas has become trapped in the pump. The pump will pump smaller amounts as the pump’s space can’t fill entirely. Eventually, enough liquid pressure will build to force the gas down the line, breaking the gas lock. When the lift bringing oil from downhole has a gas lock, oil will build up in the annular space until pressure has built to the point that the gas lock breaks. The oil in the annular space will be pumped to the surface, leading to a brief rise in production, but only until the annular space clears. Waiting for the gas lock to break is obviously not ideal, but the other option, unseating the pump, is not much better.


Problems Leading to Underproduction

Problems leading to production shortfalls can be a bit more concerning, as shortfalls can quickly add up to lost money. While there are a few more causes for production loss, it’s still usually possible to find the problem in one of a few areas.

Tank Battery

You’re most likely to find the problem in the tank battery. That’s where most of the equipment is, and so there’s more there to go wrong. A quick look around can often provide a hint to the problem; leaks and overflows are easy to spot just by walking around the battery. If there’s no obvious signs of an issue, the problem is most likely going to be somewhere you can’t see, in one of the vessels.

Most tank batteries will at least include a separator. This vessel is used to break gas out of the produced oil before it’s sent either to stock tanks or to further treatment. The level of fluid in the separator is controlled by a float switch. If that switch breaks or stops working for some other reason, the separator can fill to the point that emulsion forces it’s way up and out the gas line. This can be diagnosed by checking the sight glass and by feeling the float switch to see if it’s still functioning. Faulty or leaking valves can also cause problems. There is also a small insect, called a mud dauber, native to many of the areas where oil reservoirs are found. They get their name by building nests out of mud, which when they select a pumping operation for their homes can clog vent holes.

As mentioned above, vessels can be put out of balance, though a fall of production usually indicates that oil has built up in a heater-treater or other vessel. If the oil outlet becomes clogged, the oil in the vessel will build up and force water out the drain. If the vessel becomes overfull enough, it can also push oil down through the water outlet. A sight glass will usually make this problem plain, as will checking the water disposal tank and pit.

Paraffin is a petroleum product that is very similar to wax in some respects. It is produced by many wells, and will often collect at the bottom of the oil in vessels, just about at the level of water. The wax can collect to the point that it forms a seal between the water and the oil, preventing additional oil from separating from the water and going out the oil outlet. Instead, it will be forced out of the water drain. This problem is a pain to fix, as it requires some special equipment or chemicals to break the wax dam. Vessels, and in particular gun barrels where oil can sit for longer periods, should be checked regularly so that this situation can be prevented.


At The Well And Downhole

After the tank battery, the most likely place to find a problem is at the well, either on the surface or downhole. It can be easier to diagnose problems on the surface, as you can simply look for leaks and other problems. A common issue is that a well has been turned off early or not turned on according to schedule. If the pump isn’t running, it’s obviously not producing oil. Making up the lost pumping time and gauging again should bring production up to the expected level.

A problem with the electrical system will also lead to lost pumping time. Often, replacing a fuse or resetting the system will solve the problem. It’s important to use the correct fuse in each case; control boxes may have a number of different fuses with different ratings. In some cases, rodents chewing on wires or otherwise getting into the system will cause an electrical failure.


Figure 2. An example of a swing check valve. (courtesy of Dandy Specialties, Inc.)

A failed or leaking check valve on the casing or flow lines may also cause a loss of production. With a valve open, oil won’t be produced to the tank battery. Instead, fluid will simply be pumped up to the top of the well and then allow to fall back. The pump will show good pressure, but a gauging of the tanks will show less production than expected. Cleaning the check valve can fix the issue. To diagnose a failed check valve on the casing, close the casing valve for a couple hours while the pump runs, then open it back up. Failed check valves at the tank battery could lead to losing production from other wells downhole.

Sometimes the problem is simple human error. Many operations require many valves to open and close. Forgetting one valve or other part of the sequence is not only possible, it’s almost certain to happen at one point.

When a valve that has been left closed is opened after the pump has been running, it should be opened slowly. There may be pressure on the line, and suddenly releasing that pressure can lead to unfortunate consequences down the line, such as a ruptured tank. Bleeding the valve and allowing pressure to drop before opening the valve completely is a safer way to do things.

When the problem is downhole, things can be a little more complex. A few problems that can cause a loss of production require a well servicing job. That might require extra equipment and cost you money. Other problems can be taken cared of from the surface.

Occasionally a pump valve may come unseated on the bottom. You can find out for sure if that’s the problem by opening the bleeder valve on the tubing while the pump is running. The rod clamp above the pump carrier bar can be raised, which will lower the pump. There may be rocks or other trash under the pump. Lowering the pump will cause it to start bottoming out. If the pump is powered by an engine, revving the engine will start the pump tapping.

Gas lock in the pump downhole can cause a drop in production, as mentioned up above. Salt bridges may also be a concern in operations that pump salty water. When the pump isn’t running, the salt water in the casing can rise. That water level drops when the pump is started, leaving a thin coating of salt behind. When that happens several times a day over a period of time, the casing space can be blocked by salt buildup to the point that it affects production. The solution is to pour fresh water down into the annular space to wash the salt away. That can be dangerous, as it may seal off some zones of the reservoir.

The casing perforations can sometimes become clogged with sand or sediment. As those openings are how oil flows into the pump to be sent to the surface, those clogs will cause a slowdown in oil production. The casing space may also fill with sand.

The pump used to lift oil to the surface will also eventually wear out, which will lead to a slowdown of production, or even bring it to a halt. Pumps generally wear out at predictable times, and checking the lease records can help you anticipate a failing pump.

The tubing string may fail to develop pressure when the pump is running. That can be an indication of a worn out pump or a split or crack in the tubing. You can test the pressure from the well by running the pump to put pressure on the tubing. Like many tasks around the lease, this can be dangerous if common sense and good safety habits aren’t used. A pressure gauge should be put on the bleeder valve. Once that’s in place, close the tubing wing valve that leads to the tank battery. Run the pump for one revolution and then turn it off. At this point you’ll want to check the pressure gauge, but it’s important to note that you should not look at the gauge directly. It may be under a great deal of pressure and a failing valve may be dangerous. If no pressure develops, run through that process a second time to double check. You may need to wait a few minutes for the pressure in the tube to settle before an accurate reading can be taken.

We go into more depth on downhole problems here Working Over Oil & Gas Production Wells, here Wire Lines In Oil & Gas Production, here Tubing String Basics And Maintenance In Oil & Gas Production, here Running And Maintaining Sucker Rod Strings In Oil & Gas Production, and here How To Service An Oil & Gas Production Well.


Line Problems

Flow lines should be checked regularly in any case, so problems are usually caught before they become more serious. However, they should be checked if production has fallen, just to be on the safe side. The whole length of surface lines should be walked to check for leaks or plugs. Leaks are generally obvious, and tapping the pipe will often reveal plugs. Empty line will sound more solid. Buried lines become plugged, though putting the line within conduit can reduce the chances of that.

Is your appetite for oil & gas operating knowledge insatiable like ours? 😀 If so, check out these related articles below – they’ll be sure to pump you up!!!

How CAN we guarantee you a 6% lift in profit margin in 6 weeks*?

*PLEASE NOTE: 6% is the AVERAGE result of producers who implement the app into their operations..... which means a full HALF of our clients do better 🤑


Send us your Well and Pumper info 📑

Your team sits back while our Petroleum Engineers turn key your build out, setting up all production facilities to precisely mirror what you’ve got going on in the field.

Day 1

Roll out Pumpers 👨🏻‍🦰👴🏻👨🏻👨🏾‍🦱👴🏽🧔🏼‍♂️📲

We train, instruct and hand hold your pumpers every step of the way. Typical time for a pumper to learn the app? 8 minutes.

Week 1

Immediate Results 🎯

  • Your production data in On Time: Because your pumper can enter production on ANY device (Android, Apple, tablet, PC, Mac, Desktop or Laptop) AND the app works offline, you’ve eliminated ANY excuse for you NOT to have your data. PS for better or worse, NOBODY leaves their home without their phone 😉
  • Your production data is Quality Controlled: Because the app checks your pumpers’ work, all your production data should now be QC’d.

Week 6

6% Lift in your Net Profit Margins Achieved or You Don’t Pay 💯💰📈

  • Your production data is in a Centralized Place: Because you have a simple system and everyone in the field knows how to work it, no one on the team ever has to wonder what’s really going on in the field.
  • The pulse and overall health of your company’s production is now known at all times
  • The status of any asset or pumper can be reviewed from any device
    • Because of this, you have now progressed to the point where you may want to set up Alerts around your production. To get you started (and get your creative juices flowing), we’ll implement two alerts on your behalf:
      • Comments
        • Get notified anytime a pumper leaves a comment without having to dig for it.
      • 7/14/30 Day Running Average
        • Get treatment to a well as soon as it shows signs of falling off.
    • However, the number and type of Alerts you can set up around your production are endless. A few common examples we see as having the biggest impact to your operations are:
  • Reduced Downtime
        • A well never sits idle for longer than it has to due to a pumper not calling it in.
  • Account for Every Drop of Oil
        • Each transfer of crude is meticulously tracked and every drop accounted for. No more skimming vacuum truck operators or purchasers pulling that extra inch of ‘velvet’ from your oil hauls.
  • Cap Ceiling Pressures on Injection and SWD wells
      • Injection wells are rated for certain pressures and blow outs are expensive. Get notified anytime an injector creeps above its maximum allowable pressure.
    • How many days since a Pumper last checked in? 👀
      • Do we trust our pumpers? Yes! Do we also want to verify they’re doing what they’re supposed to do? Oh yes!! Anytime a pumper goes AWOL for more than X days (doesn’t show up on site, doesn’t submit data) you know about it.

The bad news is you still have to work. The good news is you now have the power to put full oversight of both your pumpers and your production on automatic enabling you to focus on the activities in your company that will move the needle such as acquiring more wells, drilling and re-completions, or simply taking more time off 🏝️



Accurate & Timely Production Data

Weekly, monthly, or missed reports simply don’t cut it. Why? Because longer reporting intervals increase the risk of inaccuracies and discrepancies in your production data, which not only erodes trust in the reported figures but also makes it challenging to analyze trends or forecast future production 📉 With Greasebook, eliminate any excuse NOT to have your production data.

Reduced Downtime through Alerts

Gain timely detection of equipment malfunctions or other operational issues and prevent costly breakdowns. With Greasebook, alert your in-house team to issues in the field wherever they're at.

Centralized Repository

Get full production history, well files, commentary and the like in the hands of the people who need it (when they need it) and enable everyone in the field or office to do their best work.

Reduced Overhead

The height of cultivation runs to simplicity. Greasebook is kinda like a "Robotic Production Tech" 🤖, streamlining your operations and automating back-office tasks all while eliminating any excess operational drag ❌ ⚙️

Increased Production

Catch a hole in the tubing or an engine issue immediately when a well begins to slip (not several weeks later when your purchaser statements come in 💸)Greasebook is the next best thing to 'sitting shotgun' with each pumper on every route. And because you'll have complete visibility of your assets and your field crew, you'll not only avoid significant expenses associated with repairs and oversights but you'll also produce more oil because of it.

Full Accountability

Get everyone in the field on the same page and gain full transparency of your assets and pumpers in the field. Eliminate any chance of boiler housed reports and ‘Kitchen Table Pumping’ for good 🍳

→ “No-sweat” complete Company setup, turn-keyed by a Pet. Eng.
→ “Done for you” Pumper roll-out and training


From one-off wells to lengthy routes, no matter what form your pumping takes, GreaseBook keeps your pumpers focused on moving those production updates from field to office.


Easily gather everything that matters. Track tank levels, capture notes, administer well tests, submit photos of scanned run tickets. All from the field. All on your mobile device. All over the cellular network.


Connect with the people who help you get it all done. Communicate, collaborate, and share in real-time with your guys and gals in the field without ever leaving the GreaseBook.


Access fast, accurate gauge sheets. No need to re-key production or manipulate Excel. Just one click and your production is organized into a beautiful screen-friendly layout.



Your Greasebook Set-Up explained in 3 simple steps. Send us your existing production info or login to your existing Legacy Production System and we’ll assign a Petroleum Engineer to turnkey your entire setup for you.

We’ll build your wells, your tank straps, your users and anything else you require.

Once everything has been approved by your team, we’ll roll out and train your pumpers while you focus on more important stuff.

Send us your Well and Pumper info 📑

Your team can sit back while our team of Petroleum Engineers turnkey your build out, setting up all production facilities to precisely mirror what you’ve got going on in the field.

We roll out and train your Pumpers 📲

We train, instruct and hand hold your pumpers every step of the way. What's the typical time for a pumper to learn the app? About 8 minutes.

Immediate Results 🎯

Because the app works offline and NOBODY leaves their home without their phone, you’ve eliminated any excuse for you NOT to have your data. What about those pumpers who doesn't have a smartphone?

With Greasebook, in addition to smartphones your pumpers can also enter their data on whichever PC, Mac, Desktop, Laptop or Tablet they're most comfortable with 💻✅

→ Achieve results in less than 1 week
→ Doesn’t work? Don’t like it? WE PAY YOU.
→ 60-day,  200% money-back guarantee

Share Responsibility

Production data syncs across all pumpers who share the responsibility of a particular lease. That means no more calling, no more meeting up to trade-off books, and no more miscommunication.

Mobile Sync

Automatic sync means your production status is available the minute your pumper returns to coverage.

Offline Access

Pumpers retain access to historical production by making their work available even when a connection isn’t.

200% Money-Back Guarantee

If after running the app for 60 days in your operation you're not satisfied, we'll either work with you until it's right or we'll DOUBLE your money back.

Voted New Technology Development of the Year.

bbls pumped to date
MCF flowed to date

Simple 8-minute Ramp Up

Average time to learn? 8 minutes (and yes, this goes for those pumpers who are 75 years old still tending wells…)

Custom Reports

Select one of our premade reports or build your own.

Alarm Alerts

Whether it’s a full tank or well is offline, we’ll text or email anyone you want if there’s an issue.

Production Graphs

See the big picture with beautiful production displays which render perfectly on any device.

Field Data Collection

Enter run tickets, BS&W draws, water hauls, track dual product tanks, conduct well tests all via the Greasebook. Now, your real-time monitoring shows right alongside those manual pumper gauges.


Real-time production is worthless if you don’t have the contextual information to complement it. Tag or search pumper comments by lease, well, or injector/SWD – letting the whole team know precisely what’s going on in the field.

Well Testing and Allocation Engine

Robust well testing and allocation engines to satisfy even the most complex gathering system.

Downtime Tracker

Which wells are down? How long they been down for? Why are they down? Now, you’ll know at a moment’s glance.

State & Government Auto-Report Filer

Yes, you read that right. We’ll produce your State and Government production reports enabling your back office to catch their breath.

Scheduled Reports

Want a report with your coffee every morning at 5AM? Got a WI partner who won’t quit calling to ‘get the numbers’? Set’em up on an automated report and watch the daily minutiae disappear.

Well History Files

A single place for your downhole and surface equipment PDFs, Word Docs, and the like – accessible in both the field and office.

Pumper GPS Tracker

Wanna know how many times your pumper is showing up each month? When was the last time someone set foot on a particular lease? No more “he said, she said” – with GPS tracker, now you’ll know the full story.

Custom Variables

Track any variable at any lease no matter how obscure.

Custom Logic

Components of a production system don’t operate in a vacuum. We make complex math simple so you can focus on analysis NOT spreadsheet jockeying.

Partner/Investor Permissions

Maintain transparency by giving special partners and investors access to their production (and ONLY their production!)

Read-Only Permissions

Giving certain users the ability to ‘look but don’t touch’.

Privacy and security. Keep what’s private pri****.

Bring the most advanced security to your operations. The GreaseBook comes with built-in protections against malware and viruses, and given our open API it gives you the freedom to choose what you share and how you share it. So no matter what you’re doing (or where you’re doing it), GreaseBook helps your private information stay that way.


→ “No-sweat” complete Company setup, turn-keyed by a Pet. Eng.

→ “Done for you” Pumper roll-out and training

(just a few of) the products we integrate with


“If you’re unsatisfied for any reason during your 60 day trial, we'll either work with you until it's right or we'll DOUBLE your money back. How can we do this? We're just that good. But don't take it from me. Check out what our clients are saying below......"
Greg Archbald
Perpetual Student of the Oilfield
Founder of GreaseBook

→ Achieve results in less than 1 week
→ Doesn’t work? Don’t like it? WE PAY YOU.
→ 60-day,  200% money-back guarantee



Ask us anything


Not really. Simply share with us your Excel reports, paper gauge sheets, or the login to your existing legacy production software and we’ll take care of the rest. Our petroleum engineers turn-key your entire setup, we’ll reach out once we’re done. Bada bing.

You’re right. And, because no one leaves their house without their phone (and because our app works offline), we eliminate any excuse for your pumpers NOT to send you their data. See, we told you this would be easy.

In addition to both Android and Apple smartphones, the Greasebook also works on any tablet, laptop, or desktop.

While Greasebook has been implemented in many of the country’s largest publicly traded production companies operating thousands of wells, Greasebook is focused on serving the small and mid-sized independent US-based oil & gas operators.

Anywhere, anytime, on any device (phone, tablet, desktop or laptop).

The beauty of the app is once your pumpers start submitting their production via the Greasebook – anyone on your team can access production reports, graphs and well files from any device at any time.

It’s sorta like a centralized place from which everyone on your team can work, without all the calls, text messages and emails that would go on otherwise.

Absolutely. As your pumpers continue to add tickets, comments, pressures, well tests and any other relevant information, your investors will have guest access to as much (or as little) information as you’d like.

Of course, they’ll only see production info for the wells in which they participate.

Oil & gas companies who run Legacy oil and gas software systems expose themselves to major risks (and minor annoyances…)

The complexity of traditional oil & gas production systems is twofold:

  1. Software Problem: Legacy software systems are expensive, outdated, clunky and have extremely complex interfaces. In fact, because of all the support and manual interventions required, continuing to use outdated software can often be more costly than simply upgrading.
  2. People Problem: Legacy software systems take an enormous amount of time to familiarize oneself with. And, anytime an employee quits, retires, or is let go the amount of training required for new employees can be significantly higher than for newer, more user-friendly software.


This is a lose/lose. What’s more, given all the set-up fees, training fees, support fees and the like the projected ‘savings’ never materialize and now your forced to contend with fluctuating hydrocarbon prices AND a bloated monthly OPEX.

Talk about getting stuck in the muck!

With Greasebook, office users are 99% proficient with the platform in about 20 minutes.

Within 2 seconds – FROM YOUR SMARTPHONE – you’ll have your answer to any question regarding production, allocations, performance, well history files, commentary, run ticket reconciliation, Custom Reports, State reports, and more – all sliced and diced and customized at the Company, Operator, Battery, Well, State, County, Section, Township, Range, Acquisition, or even Supervisor level…

We’ve been at this for awhile. Greasebook was established in 2012 and now supports more than 400+ oil and gas operators (small ma & pops and publicly traded companies alike) across 20 States.

Today, Greasebook is now the fastest growing production software in the patch.👏

The Greasebook corporate outpost is proudly located in Oklahoma City, Oklahoma 🤠📍

The Greasebook helpdesk is staffed by Petroleum Engineers, Geologists, and Completions Experts Monday through Friday, 8AM to 5PM CST. 

We have a real-time chat through which most questions are answered in 2 minutes or less.

Naturally, some questions are more complex and you’ll want to speak to someone over the phone. In this case, we aim to complete all callbacks within two hours of scheduling.👌

Of course, your Dashboard and Reports are available to you 24/7.

We don’t blame them.

Pumpers have been burned by Legacy Production Systems in the past. 😵

However, given how much upside you stand to gain in the form of time savings and profit, DON’T let the tail wag the dog, folks!! 💸

Real talk: the average pumper takes about 8 minutes to learn Greasebook (and that goes for guys in their 80s still tending wells…)

Give us two days and we’ll make believers out of your entire pumping crew….

Still not convinced? Check out Greasebook’s “Pumper Wall of Love” by clicking here and let the pumpers tell you themselves 😘

Let us help you help yourself. Simply send us your existing production info, and we’ll assign one of our Petroleum Engineers to turn-key your entire setup for you.

We’ll build your wells, your tank straps, your users and anything else you require.

Finally, once everything has been reviewed by your team, we’ll roll out your pumpers and either train them for you or with you – whichever you prefer.

That’s not a question, but actually no.

The average pumper demands anywhere from $125 to $400 per month.

And depending on what you require, Greasebook is priced anywhere from $5-15 well/mo.

So, given how much more you’ll get out of your pumpers, how much we’ll streamline your operations, and how quickly we’ll get this all done for you, we’re actually kind of a bargain.

Our guarantee is two-pronged…

First, run the app for full 6 weeks in your operations. If you’re not completely satisfied YOU DON’T PAY.

Second, if for any reason you’d like your money back in first 30 days after paying simply let us know and it’s yours. 🤝

However, if you’re anything like our other 400+ operators you’ll be wondering why you didn’t do this 6 months ago…

We’re ready when you are. Take the quiz and schedule a call here – depending how many operators we have in front of you, there’s a chance we can get you up and running by the end of next week.

→ “No-sweat” complete Company setup, turn-keyed by a Pet. Eng.
→ “Done for you” Pumper roll-out and training

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